Warranty

We offer a 2-Year Limited Warranty for our products (excluding bulbs).

Warranty Coverage:
If you encounter any issues with the product within 2 years, please contact us at info@lamplives.com with a description of the issue, along with relevant pictures and videos.
We will respond within 24 hours and provide a solution for your issue.

Replacement for Accessories:
If the problem is with any accessories, we will provide a free replacement via express shipping, with an estimated delivery time of 9-20 business days.

Electrical Issues:
If the issue relates to the electrical circuit, our engineer will provide assistance within 1-2 business days. (Please ensure the product is installed by a licensed professional.)

Exclusions:
This warranty does not cover damages caused by misuse, improper installation, man-made damage, or natural disasters.

Post-Warranty Support:
After the 2-year warranty period, we will continue to provide technical support. However, any replacement parts and support services will be at the customer's expense.

Contact Information
If you have any questions regarding our warranty policy or require assistance, please feel free to contact us.

Our Email: info@lamplives.com

Our Tel: +1(469)316-5414

Our Company: Lamplive Inc

Company Address:

30 N Gould St Ste R

Sheridan, WY 82801

Service Hours: Monday-Friday 9:00 am-6:00 pm

Time zone：Los Angeles (GMT-8)